Camcraft began its continuous improvement journey four years ago. And, as Steve Olsen, executive vice president, shared, it was not a smooth ride for the automotive components supplier.
“When you are attempting a cultural change, it’s a bit like a cultural war…but it’s a good war,” Olsen said. “Like any meaningful change, it takes work.”
In August 2012, when the continuous improvement effort began, only about 10 percent of employees were immediately on board. It took another three years to get complete employee involvement.
