Employee engagement is a fuzzy concept for many manufacturing leaders. Definitions of engagement vary, opinions about its importance differ from one person to the next, and most confusing is how to make it happen on the plant floor and across the organization.
Mark Whitten says you’re leaving money on the table if you ignore employee engagement.
Whitten is general manager at Martinrea Heavy Stamping. He recently took some time to address a few questions about employee engagement in advance of his presentation at the 2018 IndustryWeek Manufacturing & Technology Conference & Expo. Here are his comments: