In September 2018, The Guardian asked, “Do Robots dream of Prada?” The article discussed the arrival of artificial intelligence and other recent technological innovations in the fashion world. In the last five years, questions of the same nature have been asked about various industries, including those served by our consulting firm. For many leaders, there is pressure to leapfrog quickly past evaluating the applicability of a new technology to designing plans that promise exponential value creation from it. The essential thing to remember is that humans will remain central to success, regardless of the level of technology deployment and there is not a silver bullet. So, what is the answer for best leveraging technology innovation? Consider these three steps:
