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Tag: Customer Relationship Management


Process, R & D

Servitization in Manufacturing: How to Stay on the Top

July 14, 2021

Via: Manufacturing Tomorrow

In 1980, the concept of servitization was popularized as a way for manufacturers to differentiate themselves from the market competition and become more relevant to the customer’s ongoing needs. Servitization is discussed mainly concerning manufacturing companies, but it can be […]


Process, R & D

Salesforce launches Manufacturing Cloud platform

September 17, 2019

Via: Manufacturing Global

The CRM giant pledges its new solution will offer a unified view of the market and customer demands to more accurately forecast, plan and drive predictable business performance, while running a more streamlined business with improved customer satisfaction. “In the […]