Tetra Pak, known for its food processing and packaging machines and systems, is taking a strategic step in its service operation by offering predictive maintenance, proactive onsite service and work instructions delivered via augmented reality.
The company will showcase the new technology next week at Hannover Messe, but attendees of ProFood Tech—which Tetra Pak exhibited at earlier this month— got a sneak peek of the condition monitoring service. The new suite of services is focused on improving the ability to predict machine errors, accelerating technician response times and giving customers faster, direct access to Tetra Pak experts.
