It does not seem possible that 80% of the world’s workforce (2.7 billion people) could be largely neglected by the big tech companies, but it’s true. These are the individuals behind the scenes, working on production lines, delivering goods, servicing customers, and treating patients. The pandemic proved this population was essential to the economy, and yet technology is predominantly developed for people who spend their time tethered to a desk. It is time that technology work for all the people who support society.
