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Kobe Steel Blames Plant Managers for Quality Control Scandal

November 10, 2017

TOKYO — When a roll of aluminum produced at a Kobe Steel factory fell short of customers’ exacting demands for qualities like strength, plant managers were supposed to make a painful but necessary decision: Start again and make a new, better roll of metal, even if it cost the company time and money.

But for at least a decade, according to an internal company report released on Friday, those managers took an easier way out, manipulating test data on some products to avoid expensive do-overs.

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